Privacy Policy

Eric's VIP Tours ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ericsviptours.com or use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email, phone number, address)

  • Payment information and billing details

  • Travel preferences and special requirements

  • Emergency contact information

  • Government-issued identification details (when required)

  • Photos and videos (with your consent during tours)

1.2 Non-Personal Information

We automatically collect certain information about your visit:

  • IP address and browser information

  • Pages visited and time spent on our website

  • Device information and operating system

  • Cookies and tracking technologies (see Cookie Policy below)

2. How We Use Your Information

We use your information to:

  • Process bookings and provide tour services

  • Communicate with you about your reservations

  • Send promotional materials and newsletters (with consent)

  • Improve our services and website functionality

  • Comply with legal requirements and safety regulations

  • Process payments and prevent fraud

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third parties who assist in providing our services:

  • Payment processors

  • Tour operators and local guides

  • Transportation providers

  • Hotels and accommodation partners

  • Insurance providers

3.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes

  • Protect our rights and property

  • Ensure safety and security

  • Prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data during transmission

  • Secure servers and data storage systems

  • Access controls and employee training

  • Regular security assessments and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small data files stored on your device that help us improve your browsing experience.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand website usage

  • Marketing Cookies: Used for targeted advertising (with consent)

5.3 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information

  • Portability: Request transfer of your data

  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

7. International Data Transfers

If you are located outside our primary jurisdiction, please note that your information may be transferred to and processed in countries with different privacy laws.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. Specific retention periods vary based on the type of information and legal requirements.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with the revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Website: www.ericsviptours.com

  • Email: info@ericsviptours.com

  • Phone: +1 (415) 656 7765

For privacy-related requests or concerns, please allow up to 30 days for a response.

This Privacy Policy was last updated on 9/25/2025. Please review it periodically for any changes.